The building facilities comply with the Disability Discrimination Act.

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Wheelchair access

The Surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask Reception for assistance as they are always happy to help.

There is 2 dedicated disabled car parking spaces available immediately outside the front entrance of The Surgery.

We have a disabled toilets one on the on the ground floor.

Disabled Parking – Blue Badge Scheme

The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

Loop System

We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

We have a visual aid for patients via our patient call system display board, which is updated periodically with topical information.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind/Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

If you need any assistance in walking to the consultation rooms please ask one of our receptionists who will be pleased to offer their assistance

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• Action for Blind People
• blind.org.uk
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Websites

Mencap

BID Services

Disability Go

Disabled People, your Rights, Benefits, Carers and the Equality Act

Disability Rights UK

Living with a Disability NHS Choices

Disability Action

There may be occasion when you need to speak to a receptionist in confidence and do not wish to do this at the reception desk.

A room can be made available for this purpose.

Please ask at reception.

Located in reception, patients our able to use our height, weight and blood pressure machine, free of charge.

Please ask at reception for more details.